Overview
Petronas Towers Insight (“this websiteâ€, “weâ€, “ourâ€) is an independent educational resource providing architectural, engineering, and historical analysis of the Petronas Twin Towers. This Privacy Policy describes the limited data we collect when you visit this website and how that information is managed. We are committed to protecting visitor privacy in accordance with applicable Malaysian data protection legislation including the Personal Data Protection Act 2010 (PDPA).
Information We Collect
This website is primarily informational and does not require registration, login, or payment. Information we may collect includes:
- Contact form submissions: When you voluntarily use our contact form, we receive the name, email address, and message content you provide, processed solely for responding to your enquiry.
- Automatically collected data: Standard web server logs recording IP addresses, browser type, referring pages, and access timestamps for performance monitoring and security.
- Cookies: Essential cookies for basic site functionality only. No tracking cookies, advertising pixels, or persistent user profiling technologies are used.
How We Use Information
Personal information is used exclusively for: responding to contact form enquiries; maintaining website security; and improving site functionality based on aggregated, non-identifying usage patterns. We do not sell, trade, or transfer personal information to third parties for marketing or any other commercial purpose.
Data Retention & Security
Contact form submissions are retained for a reasonable period to address enquiries. Technical log data is retained for a maximum of 90 days. We implement appropriate technical and organisational measures to protect personal data, though no internet transmission method is completely secure. You may request deletion of your personal data at any time via the contact form.
Your Rights
Under the PDPA and applicable international privacy frameworks, you have the right to access, correct, and request deletion of personal data we hold. Contact us at support@myvisitortrip.my or via the contact form with a “Privacy Enquiry†subject to exercise these rights.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be indicated by updating the effective date. Continued use of this website following changes constitutes acceptance of the revised policy.